Black Friday – organisation is the key!
No, I’m not talking about Friday the 13th, I’m referring to the day after Thanksgiving. “The term “Black Friday” originated in Philadelphia in reference to the heavy traffic on that day. More recently, merchants and the media have used it instead to refer to the beginning of the period in which retailers go from being [...]
Are ALL customers idiots….. or is it just mine?
A little detail…. I am in the Soft Furnishings industry and I help people decide what window furnishings to buy and I do quotations, normally based on measurements that I take when I go to their home. I say ‘NORMALLY’ as there is the occasional exception to this rule, where a customer will bring their [...]






