Comments for Kerri's Awesome 'Blog http://kerrimccrorey.com The rantings of an Aussie on the verge of insanity. Wed, 21 Jul 2010 22:02:37 +0000 hourly 1 http://wordpress.org/?v=3.0.1 Comment on Happy Birthday, Malia! by Kerri http://kerrimccrorey.com/2010/07/12/happy-birthday-malia/comment-page-1/#comment-3678 Kerri Wed, 21 Jul 2010 22:02:37 +0000 http://kerrimccrorey.com/?p=239#comment-3678 We think so, Ellen! :) We think so, Ellen! :)

]]> Comment on Happy Birthday, Malia! by Chookie http://kerrimccrorey.com/2010/07/12/happy-birthday-malia/comment-page-1/#comment-3660 Chookie Tue, 13 Jul 2010 11:07:32 +0000 http://kerrimccrorey.com/?p=239#comment-3660 What a gorgeous girl! What a gorgeous girl!

]]> Comment on Ragin’ Cajun Piano Bar by Toni http://kerrimccrorey.com/2010/07/03/ragin-cajun-piano-bar/comment-page-1/#comment-3659 Toni Tue, 13 Jul 2010 06:44:03 +0000 http://kerrimccrorey.com/?p=240#comment-3659 no not to much to ask, I understand you feel like you are being ignored. It is just my opinion that you aren't being ignored and just accidentally overlooked. I am not sure what their online CS is. I believe in these guys! I am just recently acquainted with the establishment and I feel like if they had come across this yet they would have at least apologized. I urge you to go back, with positive energy, and just tell them honestly you perspective on the situation, maybe they have already worked out the bug as well. I dont know anything personally I just feel like you were cheated because this place, and the men running it are wonderful. I dont want anyone to miss out. Thanks for hearing me out. I hope you change you mind and try a different form of communication. They really are trying to make a nice night time environment in Alton. They need to hear both kinds of feed back. I am hoping for the best! no not to much to ask, I understand you feel like you are being ignored. It is just my opinion that you aren’t being ignored and just accidentally overlooked. I am not sure what their online CS is. I believe in these guys! I am just recently acquainted with the establishment and I feel like if they had come across this yet they would have at least apologized. I urge you to go back, with positive energy, and just tell them honestly you perspective on the situation, maybe they have already worked out the bug as well. I dont know anything personally I just feel like you were cheated because this place, and the men running it are wonderful. I dont want anyone to miss out. Thanks for hearing me out. I hope you change you mind and try a different form of communication. They really are trying to make a nice night time environment in Alton. They need to hear both kinds of feed back. I am hoping for the best!

]]> Comment on Happy Birthday, Malia! by 4fthawaiian http://kerrimccrorey.com/2010/07/12/happy-birthday-malia/comment-page-1/#comment-3658 4fthawaiian Mon, 12 Jul 2010 20:08:46 +0000 http://kerrimccrorey.com/?p=239#comment-3658 It's worth mentioning that Six Flags was her exact birthday request :) It’s worth mentioning that Six Flags was her exact birthday request :)

]]> Comment on Ragin’ Cajun Piano Bar by Kerri http://kerrimccrorey.com/2010/07/03/ragin-cajun-piano-bar/comment-page-1/#comment-3657 Kerri Mon, 12 Jul 2010 13:11:20 +0000 http://kerrimccrorey.com/?p=240#comment-3657 Hi Toni, thanks so much for your comment. I can understand businesses having a bad day. Absolutely! I'm just bummed that they haven't responded to my email I sent them through their website. Customer feedback is incredibly important, and if you ignore it you are setting yourself up to fail. It's a shame. I agree, this restaurant is wonderful as far as the atmosphere is concerned, however my experience there and now the way the management is appearing to ignore me, does not give me any incentive to return. All I want is for them to recognise me as someone who feels ripped off and for them to offer me an apology. Is that too much to ask? Hi Toni, thanks so much for your comment. I can understand businesses having a bad day. Absolutely! I’m just bummed that they haven’t responded to my email I sent them through their website.

Customer feedback is incredibly important, and if you ignore it you are setting yourself up to fail. It’s a shame.

I agree, this restaurant is wonderful as far as the atmosphere is concerned, however my experience there and now the way the management is appearing to ignore me, does not give me any incentive to return.

All I want is for them to recognise me as someone who feels ripped off and for them to offer me an apology. Is that too much to ask?

]]> Comment on Ragin’ Cajun Piano Bar by Toni http://kerrimccrorey.com/2010/07/03/ragin-cajun-piano-bar/comment-page-1/#comment-3655 Toni Mon, 12 Jul 2010 06:13:09 +0000 http://kerrimccrorey.com/?p=240#comment-3655 Kerri, sorry you had a bad time...I heard about the night you are speaking and I think that the guys were bummed that things went the way they did that night...I am not sure why no one has responded to you, but if you look at the posts on their facebook, I don't think that they are checking and updating the page often. They are very busy trying to get the cajun rolling. I am sure they are not purposely ignoring you. These guys are great people. Very caring! Also having worked in the service industry for sometime, you will experience off nights. You also can't predict how good your help is going to be. I hope you give them a second chance, because you are really missing out if you just turn your back. They are trying very hard to make this a successful establishment. Typically the food is phenomenal, and served at a great temperature. Its a very laid back type of place, I noticed when I first went there somethings that were a little rough around the edges but they are working out the kinks. I am glad you liked Charlie! He's adorable! There are several great pianist that play there, and the atmosphere is stellar! I think that what happened to you is not their norm, they care about the reputation of this establishment! I love the cajun, its my favorite place to go in the alton area for food and drinks!!! I hope you give them another chance to redeam themselves! Kerri, sorry you had a bad time…I heard about the night you are speaking and I think that the guys were bummed that things went the way they did that night…I am not sure why no one has responded to you, but if you look at the posts on their facebook, I don’t think that they are checking and updating the page often. They are very busy trying to get the cajun rolling. I am sure they are not purposely ignoring you. These guys are great people. Very caring! Also having worked in the service industry for sometime, you will experience off nights. You also can’t predict how good your help is going to be. I hope you give them a second chance, because you are really missing out if you just turn your back. They are trying very hard to make this a successful establishment. Typically the food is phenomenal, and served at a great temperature. Its a very laid back type of place, I noticed when I first went there somethings that were a little rough around the edges but they are working out the kinks. I am glad you liked Charlie! He’s adorable! There are several great pianist that play there, and the atmosphere is stellar! I think that what happened to you is not their norm, they care about the reputation of this establishment! I love the cajun, its my favorite place to go in the alton area for food and drinks!!! I hope you give them another chance to redeam themselves!

]]> Comment on My First July 4 Celebration by 4fthawaiian http://kerrimccrorey.com/2010/07/05/my-first-july-4-celebration/comment-page-1/#comment-3639 4fthawaiian Wed, 07 Jul 2010 19:48:49 +0000 http://kerrimccrorey.com/?p=252#comment-3639 Kell: It was just as illegal here, but luckily we live on the border of a state where it's NOT illegal, and can thus easily get our hands on the fireworks. Also because of this, every bastard has them and is setting them off at once. Safety in numbers :P Rah: Screw you :P (ps - I burned a fucking hole in my shirt then as well. LOL) Kell: It was just as illegal here, but luckily we live on the border of a state where it’s NOT illegal, and can thus easily get our hands on the fireworks. Also because of this, every bastard has them and is setting them off at once. Safety in numbers :P

Rah: Screw you :P (ps – I burned a fucking hole in my shirt then as well. LOL)

]]> Comment on My First July 4 Celebration by Laura http://kerrimccrorey.com/2010/07/05/my-first-july-4-celebration/comment-page-1/#comment-3638 Laura Wed, 07 Jul 2010 08:55:05 +0000 http://kerrimccrorey.com/?p=252#comment-3638 heh, love seeing brad with fire in his face ;) heh, love seeing brad with fire in his face ;)

]]> Comment on Ragin’ Cajun Piano Bar by Kerri http://kerrimccrorey.com/2010/07/03/ragin-cajun-piano-bar/comment-page-1/#comment-3637 Kerri Wed, 07 Jul 2010 02:34:08 +0000 http://kerrimccrorey.com/?p=240#comment-3637 Hi Thera, Thanks for your comment. Yes, we do all have our opinions, and I think you are judging me harshly. I said a lot of nice things about the place. I did not enter with mixed feelings at all. I loved the place when I walked in. I said "I emailed the restaurant last night as soon as I got home and I really hope they write back because that place is awesome, except for the service, and I really want to go back." Had I received a return email from them or a reply on their Facebook page I would have returned, most definitely. I have not heard a word from them. As I said, I have not had an apology from one person there. This is the reason I haven't returned. Hi Thera, Thanks for your comment.

Yes, we do all have our opinions, and I think you are judging me harshly. I said a lot of nice things about the place.

I did not enter with mixed feelings at all. I loved the place when I walked in. I said “I emailed the restaurant last night as soon as I got home and I really hope they write back because that place is awesome, except for the service, and I really want to go back.”

Had I received a return email from them or a reply on their Facebook page I would have returned, most definitely. I have not heard a word from them. As I said, I have not had an apology from one person there. This is the reason I haven’t returned.

]]> Comment on Ragin’ Cajun Piano Bar by Thera http://kerrimccrorey.com/2010/07/03/ragin-cajun-piano-bar/comment-page-1/#comment-3636 Thera Wed, 07 Jul 2010 02:17:46 +0000 http://kerrimccrorey.com/?p=240#comment-3636 I disagree with your comment the service and staff are awesome. It seems as if you entered the establishment with a horrible attitude like you were wanting something to be off because the place is not a typical bar downtown its new different and very much needed for those who just want to have a good time. Every time we walk in every person working there greets even if we just stopped by to use the restroom. In my opinion and i did say my opinion you should never judge a place with mixed feelings you said you enjoyed charlie well if you enjoyed him that much you could have gave them a second chance before blogging such a harsh statement about a place just getting on their feet . I believe in them and cant wait to see them grow in the future.....here's to those who support small businesses!!!!! I disagree with your comment the service and staff are awesome. It seems as if you entered the establishment with a horrible attitude like you were wanting something to be off because the place is not a typical bar downtown its new different and very much needed for those who just want to have a good time. Every time we walk in every person working there greets even if we just stopped by to use the restroom. In my opinion and i did say my opinion you should never judge a place with mixed feelings you said you enjoyed charlie well if you enjoyed him that much you could have gave them a second chance before blogging such a harsh statement about a place just getting on their feet . I believe in them and cant wait to see them grow in the future…..here’s to those who support small businesses!!!!!

]]>